PG17: Relief For The REI Practice Manager
Date:October 21,
2012
Time:8:15 am - 5:00 pm
Location:Room 2 - San Diego Convention Center
Presenters
Kira B. Copperman, L.M.S.W. (Chair), KBC Consulting
Nancy Ledy-Gurren, J.D., Ledy-Gurren Bass & Siff, L.L.P.
Dwight P. Ryan, B.A., MedTech For Solutions
Patricia M. Stull, B.S., Shady Grove Fertility
Supporters
Developed in Cooperation with the Association of Reproductive Managers
ACGME COMPETENCY
Systems-based practice
NEEDS ASSESSMENT AND COURSE DESCRIPTION
There are certain challenges that are unique to reproductive medicine practice managers. Reproductive medicine is a field that involves emotional, physical and financial costs to patients, and care must be provided in a competitive, ever-changing landscape. Through surveys, conversations and requests for topics from our members, we have seen a number of common threads arise as practices seek guidance and support in an attempt to efficiently deliver high-level patient care.
This course focuses on the most common challenges practices face and is designed to provide with useful, practical information to address those challenges. The goal of the course is help practice managers face complicated risk management and ethical issues, to improve strategies of conflict management, and to incorporate alternative and complementary treatments into traditional practices. Experts on each topic will provide innovative and comprehensive overviews with practical information. Success stories, recommendations, considerations and costs involved will be reviewed and discussed.
LEARNING OBJECTIVES
At the conclusion of this course, participants should be able to:
- Identify basic strategies in handling lawsuits, list the common reasons for suits against reproductive medicine practices and incorporate a risk management strategy.
- Assess fundamental techniques in conflict resolution, and list ways in which to improve the work environment by using those techniques to resolve common employee conflicts and complicated patient conflicts.
- Discuss ways in which to incorporate complementary medicine into the reproductive endocrinology and infertility (REI) practice, including decision making with regard to strategic partnerships, the risks and benefits of integrating complementary care into an existing practice, and managing expectations and relationships with providers and patients.
Note: No credits will be given for Association of Reproductive Managers Continuing Education Course PG17.